Terms & Conditions

Effective Date: 30 July 2025

Welcome to the Clarence Valley Multicultural Festival (“the Festival”, “we”, “our”).
These Terms & Conditions (“Terms”) outline the rules for purchasing tickets, participating as a vendor or performer, and attending the Festival.
By purchasing a ticket, registering as a vendor/performer, or attending, you agree to these Terms.

1. Ticket Sales & Entry

All ticket sales are final — no refunds will be issued except as required by Australian Consumer Law.
Tickets are valid for the date(s) specified at the time of purchase.
Entry may be refused if a ticket is damaged, duplicated, or suspected of being fraudulent.
Children under 12 must be accompanied by a parent or guardian.
Wristbands (where issued) must be worn at all times while inside the Festival grounds.

2. Event Changes & Cancellations

The Festival reserves the right to alter the program, schedule, or venue without prior notice.
In the case of cancellation due to weather, safety, or other circumstances beyond our control, tickets may be refunded or credited for future events at our discretion.
We are not liable for travel or accommodation expenses in the event of a cancellation.

3. Attendee Conduct

All attendees must respect fellow festival‑goers, staff, volunteers, and performers.
Any behaviour deemed unsafe, disruptive, or offensive may result in removal from the Festival without refund.
No illegal substances, weapons, or dangerous items are permitted on site.
Alcohol consumption is only permitted in designated areas for attendees 18+ with valid ID.

4. Photography & Media

By entering the Festival, you consent to being photographed or filmed.
Images and recordings may be used for promotional purposes without compensation.
If you do not wish to be photographed, please inform our media team upon arrival.

5. Vendors, Stallholders & Performers

All vendors and performers must be approved by the Festival in advance.
Vendors must comply with local council, food safety, and public liability insurance requirements.
Stall spaces must be kept clean and vacated at the agreed time.
Performers must adhere to agreed performance schedules and safety requirements.

6. Liability

The Festival is not responsible for any personal injury, loss, or damage to personal property while attending the event.
Attendees enter at their own risk and agree to take reasonable care of themselves and others.

7. Accessibility & Inclusion

The Festival is committed to being inclusive and accessible to all community members.
If you require special assistance, please contact us in advance so we can help accommodate your needs.

8. Contact Information

If you have any questions about these Terms & Conditions, please contact:

Clarence Valley Multicultural Festival
📧 Email: [email protected]
📞 Phone: 0428422913
📮 Mailing Address: Clarence Valley, NSW 2460, Australia